• Escrow Coordinator

    Job Locations US-PA-Harrisburg
    Posted Date 2 weeks ago(5/14/2018 11:57 AM)
    ID
    2018-1106
    Category
    Loan Servicing
    Type
    Regular Full-Time
  • Job Purpose

    The Escrow Coordinator will be in charge of maintaining updated insurance information for the Condominium Associations, and non-escrowed condo hazard policies.  The position will also require working with various CoreLogic tax reports, working the Penn Vest Title I Billing, and handling disability and death claim checks through Monumental.  In addition to these escrow tasks, the position requires exceptional customer service skills and the ability to handle customer inquiries and complaints that come through the Escrow phone queue in a professional and courteous manner.

    Responsibilities

    • Set up and maintain information in LSAMS for the Condominium Associations.
    • Update non-escrowed condo policies.
    • Run the monthly Penn Vest Billing. Mail welcome letters to new Penn Vest customers.
    • Work various CoreLogic tax reports.
    • Log all claim checks received from Monumental/aka Transamerica on the system, and forward to accounting for posting.
    • Scan loan documents into PHFA’s imaging system.
    • Answer customer calls on the Escrow phone queue.
    • Other duties as assigned by supervisor.

    Qualifications

    • High school diploma or GED equivalent.
    • Must be able to multitask effectively.
    • Experience using the AS400 and LSAMS.
    • Excellent attendance record.
    • Effective verbal and written communication skills.

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