Servers as the primary point of end user contact for all company supported applications, hardware and associated technical systems and solutions. Primary responsibility is to engage the end user to gain all applicable information regarding their issue and enter it promptly and completely into the Help Desk system to be assigned to another member of the Support and Infrastructure team. Develop skills and knowledge to allow for a designated Area of Functional Responsibility (AoFR) to be eventually assigned by the management team. The Help Desk Coordinator may have an AoFR assigned to them on a provisional basis as their knowledge and skills progress.
The Help Desk Coordinator is generally considered to be one of the entry level positions on the PHFA IT Support and Infrastructure Team and may require oversite and mentoring from more senior members of the team or management to build skills and complete projects.
For the Help Desk Coordinator position, the scope of supported applications, systems, software and hardware is a subset of the total complement of Agency deployed IT solutions.
A Pre-Closing Officer is responsible for reviewing the loan packages submitted by our participating lenders. Each package is to be reviewed to ensure that the lender has provided the Agency with a complete and accurate loan package that is insurable and saleable on the secondary market. This person must be able to work independently and must be familiar with PHFA guidelines, as well as the guidelines for Fannie Mae, FHA, VA, RD and Freddie Mac.
Great careers begin at PHFA!!
Pennsylvania Housing Finance Agency, Homeownership Programs Division, is seeking candidates for the position of Senior Business Development Officer. PHFA has a strong commitment to excellence, inclusivity, and diversity. We strongly encourage candidates to apply who will continue to enrich our growing family.
PHFA is looking for a candidate with an experienced background in supervision and training to help continue and improve upon our current training strategies with lending partners on home loan program guidelines and requirements. The ideal candidate will also be able to foster and maintain relationships with outside housing professionals as well as expanding any marketing efforts assigned by the Director of Homeownership. This position will also be responsible for the supervision, training, and overseeing of Business Development Officers in their daily duties.
Great careers begin at PHFA!!
Pennsylvania Housing Finance Agency, Housing Management Division, is seeking candidates for the position of Tax Credit Officer. PHFA has a strong commitment to excellence, inclusivity, and diversity. We strongly encourage candidates to apply who will continue to enrich our growing family.
PHFA is looking for a candidate with an experienced background in Low Income Housing Tax Credits. This position must be knowledgeable of the rules and regulations of Section 42 of the Low Income Housing Tax Credit Program. The ideal candidate will be able to set and meet goals set forth by the Manager of Tax Credit Compliance as well as working independently, while managing ever-changing priorities. Being able to prioritize duties is also an important aspect of this position.